General Maintenance Request Form - Student Housing Australia

Requesting General Maintenance

For General (non-urgent) Maintenance, please always ensure you give your Property Manager as much detail as possible.

Where relevant, you should list each item in need of repair and include details of whether it is a gas or electrical appliance, brand, make & model of the appliance and/or in which room the issue is relevant. This will enable us to action your problem sooner and minimise delays.

You will need to provide access to the Tradesperson during their working hours. If you cannot be home to let the Tradesperson in, it might be best if you authorise them to collect a spare key (if there is one) from the SHA office.

Once the Property Manager receives your request, they will need to seek the Landlord’s approval before they can send a Tradesperson to make any repairs. If the issue is considered a major repair, an initial quote may be necessary for the Landlord to approve before the repairs can be completed.

For Urgent Repairs, if your issue is during business hours, please contact your Property Manager 1300 742 000 immediately to report your urgent issues.

For After Hours Urgent Repairs please go to the Urgent After Hours Repairs Tab in the STUDENTS Area.

Maintenance Request Form

Property Address*
Apartment Number*
Appliance & Make/Model number
Gas or Electrical Issue
Which Room is the issue in?
List & give details of the damage/ or repair required*
Access to your unit (please select one)*
- The contractor must call me to make an appointment
- The contractor can use the SHA office key within business hours
- The contractor can use the SHA office key but must call me to tell me when they will attend
Upload Photo
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Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.
Please upload a photo of the issue
Title
First Name*
Last Name*
Email Address*
Phone Number*
Email
This field is for validation purposes and should be left unchanged.