Coronavirus Notice

Student Housing Australia update regarding Coronavirus (COVID-19)

28 September 2020

Student Housing Australia update regarding Coronavirus (COVID-19)

Following the announcement on Sunday 27 September, the Victorian Government has released the latest update for the real estate industry.

Our priority is the safety of our students, owners, staff and the community.

SHA Offices

Our offices are currently closed and all staff are working remotely between our usual office hours Monday to Friday 9 am to 5:30 pm. All staff continue to have full access to computers and office phone facilities. Email and telephone will be used for contact and they will be answered promptly as normal.

Viewing of our properties

Inspections are now allowed strictly by appointment only. You can arrange an inspection by contacting our Property Managers.

Please note, you can leave your home for a maximum of two hours to attend a pre-arranged private inspection for a property, each private inspection must be for a maximum of 15 minutes.

To ensure the health and safety of our tenants and staff member, the following rules will apply:

  • Hand sanitiser will be available at all inspections and we require its use prior to entry into the property.

  • Avoid touching of surfaces within the property. SHA staff will ensure any surfaces touched during an inspection are disinfected at the completion of the inspection.

  • Face masks must be worn at all time

  • Attendees are limited to one agent and one prospective tenant, who may be accompanied by one other person from either an existing household member or intimate partner; and their children under 18 years old if there are no appropriate alternative care arrangements available

  • Social distancing of 1.5m must be maintained from anyone in attendance

  • SHA will collect all attendees’ personal and contact details

If you would like to know more about a property without having to physically attend an inspection, we have detailed information on our website including photography, floorplans and property videos.

Should you have any concerns, questions, or require assistance please reach out to your property manager.

We remain committed to providing you with the best real estate service possible despite these challenging times.

Student Housing Australia